Refund policy

📍 Address: 10038 Morley St, Detroit, MI 48204, United States
📧 Email: pauleranton22@gmail.com
📱 Phone: +1 313-934-4793

---

Returns

At Pauler Hobby, we want you to be completely satisfied with your purchase. If you're not happy with your order, please review our return guidelines:

• Eligibility:
  Returns are accepted within 30 days of receiving your order. Items must be unopened, unused, and in their original packaging.

• Non-Returnable Items:

  • Opened trading card packs or boxes

  • Single trading cards

  • Discounted or clearance items

• Return Process:
  Contact us at pauleranton22@gmail.com with your order details and reason for return. Our team will provide instructions for returning your item.

• Return Shipping:
  Customers are responsible for return shipping costs unless the return is due to our error (incorrect or defective item).

---

Refunds

• Once we receive and inspect your return, you’ll be notified of the approval or rejection of your refund.

• If approved, refunds will be processed to your original payment method within 7-10 business days.

• Original shipping fees are non-refundable unless the return is due to our mistake.

---

Damaged or Incorrect Items

If you receive a damaged or incorrect product, please contact us immediately at pauleranton22@gmail.com with your order number and photos of the item. We’ll work to resolve the issue quickly at no additional cost to you.

---

Exchanges

We do not offer exchanges. To obtain a different product, please initiate a return (if eligible) and place a new order.

---

Contact Us

If you have any questions regarding returns or refunds, please contact our customer support:

📧 Email: pauleranton22@gmail.com
📱 Phone: +1 313-934-4793

---

Thank you for shopping with Pauler Hobby!